The service we are providing ensures that we pick up the item from the location provided by you and deliver to the destination address. We do a thorough check of the pickup and delivery feasibility by means of the pincode obtained from you.
If the pincodes are correct – the final say of which lies with the carriers, we will ensure your item is delivered. If for any reason delivery is not possible your entire amount will be refunded and the item returned to you, or alternatively shipped by another carrier at our expense. A differential fee may be charged only if the mode of delivery changes from surface to air.
If for any reason the carrier refuses delivery of your consignment and asks the consignee to collect the same, kindly inform us of the same immediately so we can escalate the matter and provide a suitable solution.